Software as a Service (SaaS) is a proven software deployment method because of advances in data center security, networking equipment and performance. Socialtext Hosted is Socialtext’s SaaS offering designed to completely offload in-house IT resources so they can focus on the tasks that directly relate to their company’s mission. They should not be bothered with the ongoing maintenance, data backup, security and monitoring of the company’s enterprise social software solution. Leave that to us.

Up and Running Right Away – No IT skills are required to set up and maintain Socialtext Hosted. A simple web interface allows a non-technical person to initially set up the service, invite users and assign privileges. You get all the great features of Socialtext enterprise social software. For any licensed employee to get started, all he needs is an internet connection and a popular web browser (no client installs required).

Highly Secure Hosting – Socialtext partners with a global data center leader that supports several Fortune 500 companies. They are an enterprise-grade, tier 1 data center and network provider with SAS-70 certification. From their facilities, we offer multi-tenant security on shared infrastructure with a service level agreement (SLA) that includes a 99.9% uptime guarantee and quick response times. Our systems are constantly monitored and updates are applied at times of the day that result in a minimum interruption of service. Furthermore, when you are logged into Socialtext Hosted and using the applications, your data is secure thanks to 256 bit SSL connections between the browser and the Socialtext servers in the data center.

Any time access to your data – When you or your collaborators are editing wiki pages, sharing files and blogging, your data can be exported at any time for use in other applications. Socialtext output includes printing, HTML, Adobe PDF, rich text format (RTF) for use in MS Word and other word processors, and email. A reports generator web application is also included for each employee so if you need to measure the performance of your wikis or learn usage behavior, you have full control. Whether you are running reports, using the wiki or exporting data, Socialtext web application browser sessions are SSL-enabled so your exchanges between the browser and the Socialtext data center are always secure.

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